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Vocabulary

Choose the best option, A, B, C, or D, to complete these sentences

1.  Many large companies will avoid outsourcing unknown small companies because they are risk averse

A.            Unwilling       B. unprepared          C. uncooperative                 D. averse

2.    Who is………… in the event of an accident?

A.   Liable                   B. blamed                  C. faulty                     D. responsive

3.    It’s proving hard to…………. The precise person responsible for the auditing mistake I wish we knew who it was.

A.   Track                    B. track down                        C. monitor                  D. turn up

4.    We need to get a good firm of soliticitors….. if we’re going to produce a credible proposal for these people.

A.   On track               B. online                    C. on time                  D. on board

5.    When the new computer system is…… we should be able to process data in a much more integrated way.

A.   Up and coming               B. up and running               C. in the running     D. on board

6.    We have a rigorous………… process to weed out unsuitable candidates.

A.   Filter                     B. choosing               C. screening             D. selective

Grammar

A salesperson is cold-calling a company to sell space in a private car park near the company’s office. Put the words in these questions in the correct order.

1.  About mind business? I do ask you a few questions if your

2.  Can has? Tell how firs, me employees your you many company

3.  Staff be in work thinking would that of most I your come right by to car?

4.  And last do problems you one work? Staff parking question have at

5.  In for be interested employees? Parking would spaces your you leasing

Rewrite these sentences as cleft sentences starting with the word(s) given.

1.    I certainly don’t intend to give all the work to you.

The last thing I intend to do is (to) give all the work to you

2.    I didn’t expect such a generous bonus.

What………………..

3.    I just said I was a bit doubtful.

All………

4.    I was really interested in the product because of its low price.

It was…..

5.    My staff do nothing but complain all day.

All my staff…………………….

6.    The managing director was responsible for the mix-up .

It was……………

7.    They outsourced all their sales to an outside agency.

What they………….

8.    We definitely don’t want a visit from head office.

The last thing……..

9.    We need a completely new sales strategy.

What………….

10. You just have to sign form.

All…………….

Reading

1.    Read the email below following up a cold call. What is the purpose of each paragraph?

2.    Complete the email by writing one word in each space.

Dear my slade.

Many thanks for sparing the 1 time  to talk to me this morning about personal security for your employees working on their 2………… i thought the conversation was extremely useful, and it seems to me that 3…………….. are several areas 4…… our company could after you service which would improve your staff’s security and give 5….. them and you greater peace of mind. 6….. we can provide is a 24-hour-a-day, seven-day-a-week personal alarm service 7….. a member of your staff has to 8…. When they feel threatened 9….. press a button and we will 10…… the necessary measures to locate them and provide them with protection.

Our system is being used 11…. Great success by many companies, several in this region, and we 12…… be delihted to supply you 13….. references from satisfied clients.

I very 14…. Look forward to meeting you on Friday at 4 p.m when we will be able to discuss the options we offer15… more detail.

Many thanks again for giving me you valuable time.

Rosa levy

Answer key

Vocabulary

1.    D

2.    A

3.    B

4.    D

5.    B

6.    C

Grammar

1.    Do you min if I ask you few questions about your business?

2.    First, can you tell me how many employess your company has?

3.    Would I be right in thinking that most of your staff come to work by car?

4.    And one last question : do your staff have problems parking at work?

5.    Would you be interested in leasing parking spaaces for your employees?

1.    The last thing I intend to do is (to) give all the work to you. OR give you all the work.

2.    What I didn’t except was such a generous bonus.

3.    All I said was (that) I was a bit doubtful

4.    It was the low price which really interested me in the product. Or it was the product low price which really interested me. Or it was the low price of the product that I was really interested in.

5.    Al my staff do is complain all day. Or all my staff do all day is complain.

6.    It was the managing director who was responsible for the mix-up.

7.    What they did was (to) outsoure all their sales to an outsider agency.

8.    The last thing (that) we want is a visit from head office.

9.    What we need is a completely new sales strategy.

10. All you have to do is (to) sign this form.

Reading

1.    Time

2.    Own

3.    There

4.    Where

5.    Both

6.    What

7.    All

8.    Do

9.    Is

10. Take

11. With

12. Would

13. With

14. Much

15. in

 Souce : Brook-Hart G.-Business Benchmark Advanced Personal SB